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Check which software version is currently installed on the system.
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Check if the system still has service. If the system has no more service, you can not update the system !
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Download the needed software version from FAST Update Server. http://swupdate.fast-lta.net user: evb password: getUpdate
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Before the update, the pending files should be at 0. These files are only located in the cache of the Master Head Unit. The update can be performed with pending files, but you run the risk that these files may be lost in case of a problem during the update.
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Check if there is enough space on the hard disk of the Head Unit, for the update. Logon to the system. Type /spt at the end of the browser line to get to the support page. Here check Disk Usage /var/fast/sc. There should be a minimum of 50% free disk space available.
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For replicated systems the following must be checked. If the checkbox Automatic failover is set, please remove it and save this with -> Save.
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Reboot the Master and Slave Head Unit before the update.
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Now go to Service -> Offline Update of Head Unit Software. Click on Browse and select the relevant update file.
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When you have selected the correct file, click -> Start the Update.
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The update file will now be upoaded to the Head Unit. This can take a few minutes.
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Depending on software version, used hardware and the number of stored files, the update will normally take about 30 - 60 minutes per Head Unit.
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When the update is finished, you will be prompted to restart the machine. Please click here -> System reboot
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Wait until the system has rebooted.
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When the Update of the Slave Head Unit is finished, start with the Master Head Unit.
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When the update is finished, wait a few minutes for the system to reboot and sync again.
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Check the system under General Information. Everything should now be green again here.
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The Update of Master & Slave is now complete.
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If the fields are filled and grayed out, the system was in Active Directory. Since we have updated the Samba software of the system in newer software versions, a new login may be necessary here.
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Now check if the system still has access to Active Directory. Go to Management and click on Add SMB Share.
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The SMB window appears. Uncheck the Public checkbox
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Now click on Search to start a user search.
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All AD groups and all local users will be listed. The AD groups have the prefix AD-Group. If you don't see any AD groups although the machine should be in the AD, you have to add the machine to the AD.
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Check the old settings in the Active Directory fields and change them if necessary.
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If all fields are filled in correctly, click Enable Active Directory Support to add the machines to the Active Directory again. For a replicated system, both machines are automatically included here.
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